Translation and Interpretation Services

Preferred Duke Vendors

Language Line Solutions provide interpretation, translation, localization, training, and testing services. Services can be on-site, on-demand, or remote and serve the healthcare field. Specific services useful to investigators include document translation, telehealth interpretation, and audio transcription. Translators go through advanced and regular medical certification. Language Line has a specific portal for Duke investigators to access requests. Language Line also has two project managers affiliated with Duke to help with document translation and interpretation requests.

Services: Translation, Interpretation, Localization, Transcription, In-person services

Contact Information: 
Phone: (800) 752-6096
Email: CustomerCare@LanguageLine.com
Translation call: (800) 878-8523
Translation Email: Translation@LanguageLine.com

Price Range: $0.095-0.155/new word based on the language. 

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At Propio, language solutions are designed to support clear, accurate communication in any setting. From real-time interpretation to in-depth localization, they can help organizations connect meaningfully with audiences across different languages and cultures. Whether coordinating live conversations or adapting content globally, their services provide the tools and expertise to meet your unique language needs. With skilled professionals and advanced technology, Propio delivers reliable solutions suited to your goals across industries.

Services: Interpretation, Translation, and localization 

Contact Information: https://propio.com/contact-us/ 

Price Range: $0.79/minute, includes phone and video interpretation and translation services. 

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Full Circle Interpreting offers professional communication services aimed at breaking down language and cultural barriers that prevent people from fully communicating with one another and reaching their maximum potential as strong united communities.  Full Circle Interpreting provides professional translation services form English to Spanish and Spanish to English. They work with your organization to provide a translation that keeps your target audience in mind and is prompt, accurate and complete. They can also transcribe your Spanish or English recording from interviews, focus groups or other material.   

Services: Interpretation, Translation, and Transcription 

Contact Information: angie@fullcircleinterpretingnc.com

Price Range: Interpretation (in-person)- $75/hr., 2 -hr. minimum; (virtual)- $60/hr., 2-hr. minimum
Translation- $0.12 - $0.16 cents/ word
Transcription- $6-$8.50/ minute 

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Internal/Local Vendors

Spanish interpretation, translation, and bilingual coordination services are offered through the Duke Office of Clinical Research for coordination, advanced practice providers, labs, nursing, project management, recruitment, regulatory, and exam room use.  For more information, email researchatpickett_request@dm.duke.edu. Pickett Road's translation services have at least two certified translators and native speaking staff to aid in translation services and provide an affordable route

Services: Translation, Interpretation, Bilingual Coordination, Spanish Only

Contact Informationresearchatpickett_request@dm.duke.edu

Price Range$55/hour for translation (written). $75/hour for interpretation (verbal/usually in- person). 

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Global Translation Systems provides interpretation and translation services for pharmaceutical documents, technical manuals, clinical trial informed consents, regulatory documents, and medical records/transcripts. Through a 9-step process, they provide culturally accurate translations for a variety of fields including research/ informed consents. 

Services: Translation, In-person Services 

Contact Informationinfo@globaltranslation.com 

Price Range

$125-$160/hour for non- Microsoft Word document.

$0.235 - $0.30/word for a total of two linguists: one for translation, as well as a second linguist for proofreading.

$0.30-$0.45/word for a total of three linguists: one for translation, a second for editing, and a third for proofreading.

Minimum fee is $160 (~250 words).

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Language Service Solutions, LLC has over 20 years of experience providing translation, transcription, virtual and in-person interpretation services, consulting, and subtitling around services for organizations and communities. 

Services: Translation, Interpretation, Transcription, In-person Services

Contact Informationmurtado@languageservicesolutions.com

Price Range: $0.14 cents/word

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External/Non-Local Vendors

Interpretation, translation, and localization services by specialized linguists in over 200 languages. Healthcare specific services are PHI and HIPAA compliant for document translations and a range of other services specifically for the medical field. United Language Group has a price range dependent on language pairs and also offers sign language. You can fill out the link here to receive a free quote.

Services: Translation, Interpretation, Localization

Contact Information: keith.kennedy@ulgroup.com

Price Range: $0.135 - $0.29/ word

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Tomedes is a leading U.S. translation company specializing in translation, interpretation, and localization services. Since 2007, it has built a global network of over 20,000 native translators. Tomedes offers specialized medical translation and interpretation services with certified professionals who are fully HIPAA-compliant. By blending AI technology with human expertise, Tomedes helps clients achieve their internationalization goals. The company provides a one-year guarantee on its translations, recognized by institutions worldwide, and offers 24/7 customer support for assistance anytime, anywhere. 

Services: Translation, Interpretation, Localization 

Contact Information: support@tomedes.com

Price Range: English to Spanish human translation is $0.08/word. For certified MTPE (Machine Translation with Human Post-Editing), the rate is $0.06 /word and AI-managed translation service will be $0.05/word.

*Rates vary based on language pair, subject matter, the type of service requested, and the duration of the service.

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TransPerfect Translations span across a multitude of services, including translation and other linguistic offerings, eClinical and COA solutions, machine translation, interpretation, AI solutions, and regulatory and product launch support. Their costs can be reduced if existing words are pulled from their memory database.

Services: Translation, Interpretation, Learning Modules, and Tools to Develop 

Contact Information

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Interpretation and translation service providing on-site, on-call and video/remote interpretations, document translations, and assessments in over 190 languages including ASL for simple to complex medical and research documents. Translations are given in a HIPAA-compliant format. LRC can also provide a free estimate of costs. 

Services: Translation, Interpretation

Contact Information: contact@languagerc.com

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Affordable Translations offers services for website localizations, brochures and marketing materials, training materials and manuals, financial reports and representations, project proposals, and video transcriptions in the following languages: Chinese, Danish, Dutch, Flemish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, and Vietnamese. You can request an estimate or find rates on their website.

Services: Transcription, Localization 

Contact Informationinfo@affordabletranslations.com

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CSOFT provides translation and localization services for the health sciences industries in 250+ languages. Their services range from medical document translation, clinical trial translation, writing, and video translations. You can contact them through their website. 

Services: Translation

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